Monday Mar 03, 2025

Leading with Heart as a Frontline Healthcare Professional | Episode 46

In this episode of the Transforming Healthcare Coaching Podcast, we discuss the concept of leading with the heart as a frontline healthcare professional. Host Klaus and guest Grizelda Anguiano share their personal experiences and insights on compassionate care, balancing emotional and mental wellness, and the importance of active listening in patient interactions. They offer strategies for managing emotional exhaustion, fostering a supportive environment among colleagues, and the value of mindfulness and self-care in the demanding healthcare field. Join us for an insightful conversation on how to provide better care for patients and oneself.

00:00 Introduction and Valentine's Day Follow-Up
00:45 Defining Leading with the Heart
01:17 Compassionate Care in Mental Health
02:26 Non-Judgmental Patient Encounters
04:12 Cultivating Empathy in Difficult Situations
06:33 Managing Emotional Exhaustion
09:58 Creating a Supportive Environment for Colleagues
11:41 The Role of Active Listening
16:52 Balancing Job Demands and Self-Care
20:22 Conclusion and Final Thoughts

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