Transforming Healthcare Coaching

Team Personalities: Friend or Foe? | Episode 115

Personality differences on healthcare teams aren't problems to manage — they're untapped performance drivers. In this episode, Lillian and Gillian explore how tools like the PrinciplesYou and PrinciplesUs assessments help teams build a shared language around traits, blind spots, and cognitive diversity to unlock healthier conflict, deeper trust, and better outcomes.
Chapters & Time-Stamps01:56 Why Teams Avoid Dissent04:38 Assessments Build Awareness07:18 Why Principles You08:37 From Self Insight to Coaching10:57 Team Debrief Breakthroughs15:16 Traits In Action17:21 Flexing Traits for Leadership19:34 Why Diverse Teams Win
👤 Guest Details
Gillian (co-host/guest)Team coach and co-facilitator at Transforming Healthcare Coaching. Specializes in team dynamics, psychological safety, and personality-based coaching frameworks.
Lillian Liang Emlet (host) Founder & Coach, Transforming Healthcare Coaching Podcasthttps://transforminghealthcarecoaching.com/ 📧 hello@transforminghealthcarecoaching.com
📚 References from the Episode
PrinciplesYou — Individual personality assessment (17 core traits, 41 facets; measures cognitive, interpersonal, and motivational orientations)
PrinciplesUs — Team-based version of the assessment for group debriefs
Myers-Briggs (MBTI) — Mentioned as a widely known comparison tool
DISC Assessment — Referenced as another personality framework
Josh Hartzell — Prescription for Caring in Healthcare Leadership (discussed at medTHRIVE book rounds)
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

The Coach Approach in Clinical Practice: How Small Dialogues Spark Big Shifts in Patient Outcomes | Episode 114

What if the #1 cause of clinician burnout and patient non-adherence is the same problem? In this episode, Dr. Lillian Liang Emlet and master certified coach Hélène Thériault reveal how shifting from a "fix-it" expert mindset to a coach approach — doing with patients instead of for them — can transform clinical outcomes, reduce burnout, and change healthcare culture one small conversation at a time. 
Chapters & Time-Stamps00:55 Meet Helene Thierault02:40 Two Turning Points07:17 Backpack Burnout Metaphor12:09 With Not For Mindset15:22 Coach Approach Explained20:18 Dive Program Levels25:21 Hardest Habits to Break28:34 One Tiny Clinic Shift33:15 Make a Request Technique36:52 Results and Success Stories39:28 Resources
GUEST Hélène Thériault, MCC, OT- Registered Occupational Therapist, Master Certified Coach (ICF), Clinical Instructor at the University of British Columbia, and founder of Function First Coaching — creator of the Dive Into a Coach Approach certification, training hundreds of healthcare professionals across North America. 🌐 Function First Coaching
 
REFERENCES
📄 The Symmetry of Failure — whitepaper by Hélène Thériault (60% burnout = 60% patient non-adherence)
🎓 Dive Into a Coach Approach — micro-credentialing program (Level 1: 12 hrs self-paced) https://diveintoacoachapproach.com/transforming-healthcare-coaching/
 
🗣️ VitalTalk — communication skills training
🌐 International Coaching Federation (ICF) — coaching credentialing body
📧 podcast@transforminghealthcarecoaching.com
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

The After Shock of Healing with Dr. Rana Awdish | Episode 113

Dr. Rana Awdish, critical care physician and author, joins Dr. Lillian Liang Emlet to discuss why surviving illness and truly healing are not the same — and how reconnecting with your body can save your life.
 
Chapters and Time-stamps00:58 Meet Dr Rana Awdish02:38 When Medicine Breaks Down05:18 Shame and Bad Bodies06:12 Changing the Culture08:36 New Generation Boundaries11:01 Reinhabiting the Body13:41 Body Wisdom and Cancer16:39 One Practice This Week18:57 Pain and the Stories20:16 Bedside Presence Skills23:19 Leaders and Long Healing26:09 Pandemic Simplicity Lessons27:27 Embracing Uncertainty29:01 Community and Closing
GUESTDr. Rana Awdish, MD — Pulmonologist & Critical Care Physician, Henry Ford Health System; Medical Director of Care Experience; author of In Shock and After Shock (St. Martin's Press).
 
 REFERENCES📘 After Shock: Learning to Reinhabit My Body After Illness — St. Martin's Press, June 16📘 In Shock — Rana Awdish
🗣️ VitalTalk🌐 ranaawdishmd.com
📧 podcast@transforminghealthcarecoaching.com
 
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 
 

Teams Thinking Within the System with Gillian Faith | Episode 112

 In this episode, co-hosts Klaus Grim and Gillian Faith explore why healthcare teams struggle to see themselves as part of a larger system — and how shifting from blame to curiosity, fostering psychological safety, and embracing systemic team coaching can unlock stronger communication, collaboration, and wellbeing across every level of care. 
 
Discover how a future-focused, outside-in coaching approach helps healthcare teams break hierarchical barriers, amplify silent voices, and lead with both effectiveness and wellbeing at the forefront.
 
Chapters & Time-stamps
00:43 Why Teams Feel Stuck
02:09 Communication And Hierarchy
04:26 Seeing The Bigger System
07:49 Energy And Self Leadership
09:43 From Blame To Questions
13:27 What Team Coaches Do
17:07 Psychological Safety Matters
20:30 Changing Meeting Dynamics
23:21 Future Focused Teamwork
25:19 Leadership Needs Wellbeing
26:45 Invitation And Next Steps
 
Gillian Faith — Occupational Therapist, Healthcare Leader, HR Professional & Certified Mediator. Gillian brings extensive clinical and leadership experience across healthcare teams, with expertise in communication, team dynamics, and psychological safety.
 
Klaus Grim — Frontline Emergency Medicine PA & Systemic Team Coach. Klaus practices at the bedside while coaching healthcare teams, bringing a dual lens of clinical practice and team development.
 
Both are coaches at Transforming Healthcare Coaching, founded by Lillian Liang Emlet, a critical care ER physician, simulation educator, and healthcare leadership coach.
 
📚 References & Resources
Amy Edmondson — Researcher on psychological safety in healthcare teams; her studies found that higher-performing teams reported more mistakes because they discussed and learned from them openly.
Energy Leadership (iPEC) — Framework on catabolic vs. anabolic energy referenced throughout the episode.
Transforming Healthcare Coaching — Book a discovery call: transforminghealthcarecoaching.com
Related episode: Lillian's previous episode on Psychological Safety featuring Amy Edmondson
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 
 

Self-Leadership Critical to Unlocking Growth with Dusty Holcomb | Episode 111

In this episode, Lillian sits down with Dusty Holcomb, founder & CEO of the Arcqus Group, to explore why leadership is a learned behavior — and why it starts with leading yourself.
They cover the critical difference between leadership and management, how healthcare professionals can find agency even early in their careers, and Dusty's five questions to connect purpose to performance:
Why are we here?
Where are we going?
How do we get there?
How do I fit in?
What's in it for me?
Dusty also shares his practical "rhythms of success" framework and his free My Rules of Engagement playbook + DISC assessment at myrulesofengagement.com.
 
Chapters and Time-Stamps
00:00 Leadership Is Learned
00:37 Meet The Guests
01:36 Scaling Leadership Impact
03:07 Lead Yourself First
07:04 Agency Without A Title
09:21 From Reactive To Proactive
12:23 Self Care Is Leadership
14:38 Five Questions For Clarity
16:45 Purpose Vision Plan Fit
24:27 Rhythms Of Success
31:42 Permission To Say No
34:07 Resources And Farewell
 
Key Takeaways
Leadership is influence — not a title or position
Self-leadership isn't selfish; it fuels authentic impact on others
The 5 Questions every leader must answer for their team: Why are we here? Where are we going? How do we get there? How do I fit in? What's in it for me?
Build Rhythms of Success — daily (5–7 min), weekly, quarterly, and annual check-ins
Give yourself permission to say no to protect your highest-value work
 
Guest: Dusty Holcomb
Founder & CEO, Arcqus Group — executive coaching & leadership consulting
26+ years senior executive experience across operations, marketing & multi-billion dollar organizations
Website: arcqusgroup.com
 
Free Resource Mentioned
📘 My Rules of Engagement — a free leadership clarity playbook + DISC assessment
🔗 https://dustyholcomb.com/ 
 
References
John Maxwell: "Leadership is influence — nothing more, nothing less."
Saint Francis of Assisi on walking your talk
Harvard study: Only 5% of employees can articulate their organization's strategy
Gen Y/Z research: 76% would leave for purpose-aligned organizations
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 
 

Creating Community with Dr. Zhen Chan of Grapevyne | Episode 110

What happens when a pediatrician gets tired of doctors feeling alone in medicine? He builds a community. In this episode, host Lillian Liang Emlet sits down with Dr. Zhen Chan — pediatrician, MD MBA, and founder of Grapevyne — to explore physician burnout, professional isolation, and how peer-driven communities can restore physician autonomy and career fulfillment.
 ​
Chapters & Time-stamps
0:00 — Intro & Teaser
1:51 — Welcome & Guest Bio
2:52 — Conversation Begins
3:09 — Building Community in Residency
5:07 — The Connector: Phi Delta Epsilon Story
6:58 — Post-Pandemic Isolation & Lost Community
8:59 — The MBA Lens: Seeing Medicine Differently
11:19 — Physician Isolation & Lost Autonomy
12:30 — Financial Literacy Gap in Medical Training
14:13 — What Is Grapevyne & Why It Exists
15:36 — Who Grapevyne Is For
17:37 — Business Culture of Support vs. Medicine
20:43 — Convincing Skeptical Doctors to Join
22:23 — Networking Tips: Always Ask for a Connection
24:43 — Physician Coaching & Grapevyne
26:37 — Community Stories: Real Impact
28:58 — Vision: A Clearinghouse for Physician Education
31:54 — Final Advice: Don't Go Through It Alone
33:20 — How to Find Grapevyne
 
 Topics Covered:
Why physician professional isolation drives burnout and loss of autonomy
How an MD MBA lens reshapes how doctors see healthcare systems
Building Grapevyne: from idea to a global peer-powered physician community
Practical networking tips for busy clinicians (once every two months = 6 new connections/year)
Why physician coaching is finally becoming normalized in medical education
The power of warm introductions and community-driven career transitions
 
 👨‍⚕️ Dr. Zhen Chan
Board-Certified Pediatrician | Founder & CEO, Grapevyne
MD MBA, University of Miami; Pediatrics Residency, New York Presbyterian
Pediatric venture capital, quality improvement, healthcare advocacy
Grapevyne.health (free to join)
Instagram: @Zhen_MD | TikTok: @ZhenMD | LinkedIn: Zhen Chan MD
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

When the Career Pivots, Gifts Appear with Dr. Krystal Sodaitis | Episode 109

What if the traits you've been hiding your whole career are actually your greatest strengths? Dr. Krystal Sodaitis — board-certified pediatrician turned health plan executive, life coach, and TEDx speaker — unpacks neurodiversity in medicine, physician career pivots, and why the "spiky profile" hiding in plain sight might be your superpower.
Chapter and Time-stamps00:00 Identity Beyond Medicine02:15 Meet Dr Krystal Sodaitis02:52 Life in Academic Pediatrics04:29 Finding Managed Care Roles06:41 Transferable Skills Mindset10:03 Leap of Faith Transition13:47 Fear Failure and Growth16:45 Spaciousness After Leaving19:05 Neurodiversity Spiky Profiles24:02 Masking Burnout Supports29:29 Practical Tips for Leaders36:14 AI Scribes Pros Cons38:26 Key Takeaways and Next Steps39:40 Where to Find Krystal40:56 Outro and Listener Call
 
What You'll Learn- Why physicians "fail in advance" — and how to stop self-throttling your career- What masking costs neurodiverse clinicians daily — and how it fuels burnout- The twice exceptional physician: gifted AND differently wired- How AI ambient scribing helps some — and creates new barriers for others- Concrete steps leaders can take to build neurodiversity-affirming clinical environments- Why career pivots aren't smaller — they're fuller versions of your calling
 
References MentionedThe Life Coach School — coaching certification & leadership toolsDragon Speak — voice-to-text dictation for clinical notesAI Ambient Scribing — benefits & nuances for neurodiverse cliniciansNeuropsychological Evaluation — recommended for complex diagnosis support
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Transforming Healthcare: Mom Leaders Dialogues | Episode 108

Can you be a promoted healthcare leader and a great mom? Recorded live from Sedona, Arizona, host Dr. Lillian Liang Emlet and Gillian Faith celebrate Mother's Day with an honest, unfiltered conversation about the myths, struggles, and strategies of being a mom in medicine. No fluff — just real talk from two women who've lived it.
00:57 Mothers Day In Sedona01:46 The Juggle Of Roles03:27 Building Your Support System05:57 Brave Asks And Mom Friends09:27 Drop The Supermom Myth11:10 Perfectionism And Good Mom Stories15:19 Grace And Repair With Kids17:41 Making Work Better For Women20:00 Grounding Habits And Fitness23:21 Closing Mothers Day Message
 
References & People Mentioned
Shonda Rhimes — commencement speech on success vs. "failing" at home
Dr. Lisa Muehlenbein — MEDLIFE Matrix; nurturing primary relationships
Mel Robbins — High Five Habit & self-compassion framework
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

Mastering Difficult Conversations in Healthcare with Dr. R. Lee Sharma | Episode 107

Silence in medicine isn't protection — it's the source of burnout. Host Dr. Lillian Liang Emlet sits down with Dr. R. Lee Sharma, OBGYN, trained mediator, and conflict analyst, to reframe how healthcare professionals think about conflict. Learn why conflict is a vital sign, not a failure — and what to do about it.
 
Episode Chapters
00:00 Silence Fuels Burnout 
01:22 Meet Dr. Lee Sharma
02:05 Why Conflict Matters
04:35 The Hidden Cost of Silence
09:07 Conflict as a Vital Sign
10:20 Why She Got Trained
14:47 SPARC Rapid Framework
20:33 Designing Safer Systems
30:10 Alignment Over Compromise
31:20 Starting Hard Conversations
34:51 Where to Find Dr. Sharma
36:46 Final Takeaways & Outro
 
Guest: Dr. R. Lee Sharma
🔬 OBGYN | Mediator | Conflict Analyst | Speaker | Podcast Host
🎙️ Scalpel and Sword Podcast
🌐 rleesharma.com | 💼 LinkedIn: Dr. R. Lee Sharma
📩 Residency workshops, faculty & organizational consulting
 
References Mentioned
Dr. Jessica Bunin — All Levels Leadership; Civil Discourse framework
Haavi Moreim - JD, PhD Professor at University of Tennessee Health Science Center ;  "Guardian of the Process"
Atul Gawande — surgical peer observation & debriefing
VitalTalk — end-of-life communication training
 
#HealthcareLeadership #PhysicianBurnout #ConflictResolution #MedicalPodcast
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

Balancing Motherhood and Medicine with Dr. Cindy Van Praag | Episode 106

Dr. Cindy Van Praag — anesthesiologist, wellness coach, and founder of Inspired Moms MD — joins Lillian Liang Emlet to unpack why so many accomplished physician mothers still feel like they're not enough, and what to do about it. From the masks we wear in different roles, to the hidden energy leaks sabotaging your day, to the power of standing firm in your values, this conversation is a candid guide to thriving — not just surviving — in medicine and motherhood. If you're a woman physician ready to stop running on autopilot and start living with intention, this episode is for you.
Chapters:1:02 – Introducing Dr. Cindy Van Praag4:12 – The Masks We Wear: Appearance vs. Reality7:14 – Integrity, Boundaries & Saying No Without Explanation10:19 – "Am I Enough?" — The Question Every Physician Is Asking13:41 – It's Not a Time Problem — It's an Energy Problem17:15 – Mindset Shifts & Small Steps That Actually Work20:47 – You Already Have the Answers Within You22:07 – How to Connect with Dr. Cindy Van Praag
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

What Travel Medicine Taught This Physician Assistant About Living, Not Just Working with Fedna Morency PA-C | Episode 105

 Physician Assistant Fedna Morency — locum tenens traveler, entrepreneur, and founder of the Travel PA Course — joins host Klaus Grim to talk about what it actually takes to thrive in medicine on your own terms. From leaving toxic work environments to discovering the power of financial leverage and mindset, they explore how healthcare professionals can reclaim their time, build real wealth, and lead with bold self-advocacy. If you're a PA feeling underpaid or burned out, Fedna's story and her Travel PA Your Way to Wealth community offer a practical roadmap to designing a career — and a life — you actually love.
 
00:00 Compassion Exploited00:43 Meet Fedna Morency02:16 Mindset and Leverage05:39 Breaking from Toxicity08:53 Discovering Locum Tenens12:19 Networks and Benefits15:04 Wellbeing on the Road18:24 Money as a Tool21:47 Building the Travel PA Course28:39 Community and Mindset Calls32:03 First Steps to Start34:23 Normalizing Travel Medicine36:28 Closing Thoughts
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

Deliberate Practice in Leadership | Episode 104

What separates great clinicians from great leaders? In this episode, Dr. Klaus Grim and Dr. Lillian Liang Emlet explore the science of deliberate practice — a structured, feedback-driven approach to building leadership skills that goes far beyond experience alone. Whether you're stepping into a new role or looking to level up, this episode will show you how to grow on purpose.
0:00 Why Practice Matters1:01 The Clinician Example1:38 Podcast Setup2:24 Lillian's Simulation Roots4:23 Clinicians Turned Leaders5:53 Winging It vs Structure8:02 What Deliberate Practice Is11:06 Leaders Need Strategists11:06 How to Start Practicing14:46 Making Time to Grow18:55 Handling Tough Feedback22:38 Micro Skills in Meetings27:09 Wins Through Consistency29:29 One Small Commitment30:19 Community Call to Action
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

Gratitude as a Healthcare Leader with Dr. Carolyn Roy-Bornstein | Episode 103

Dr. Carolyn Roy-Bornstein — pediatrician, author, and writer-in-residence — joins host Dr. Lillian Liang Emlet to talk about what it actually takes to flourish in medicine. From evidence-based gratitude practices to reflective writing, they explore how healthcare professionals can reclaim joy, build resilience, and lead with self-compassion.
0:37 - Meet Dr. Carolyn Roy-Bornstein 2:11 - From nurse to physician: a unique perspective 3:30 - What she wishes healthcare professionals knew earlier 4:46 - The Milk Duds story: finding meaning in small moments 8:38 - Gratitude's complicated reputation in healthcare 12:23 - "Broaden and Build" theory 14:38 - What people get wrong about resilience 19:49 - Self-compassion as a clinical & leadership skill 20:31 - Self-kindness & common humanity 21:22 - Joy, meaning, and flourishing in medicine 22:14 - Sacred moments no one talks about 27:23 - About the new book & where to find Dr. Roy-Bornstein
Dr. Roy-Bornstein's new book A Prescription for Burnout Pre-Order (releases April 28)
Dr. Roy-Bornstein's Website
Dr. Roy-Bornstein's LinkedIn
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Mentioned in the episode:
Rita Charon, MD
https://sps.columbia.edu/person/rita-charon-md-phd
Tyler J. VanderWeele, MD Human Flourishing
https://hfh.fas.harvard.edu/people/tyler-j-vanderweele
Suzanne Segerstrom, MD, author of Breaking Murphy’s Law
https://health.oregonstate.edu/directory/suzanne-segerstrom
https://www.amazon.com/Breaking-Murphys-Law-Optimists-Pessimists/dp/1593855923
Beyond Moral Injury by Lisa Rosenbaum, MD
https://pubmed.ncbi.nlm.nih.gov/38265727/
Hong Kong gratitude study:
Cheng SK, Tsui PK, Lam JH. Improving mental health in health care practitioners: randomized controlled trial of a gratitude intervention. Journal of Consulting and Clinical Psychology. 2015;83(1):177–186.
https://www.ovid.com/journals/jccpy/abstract/10.1037/a0037895~improving-mental-health-in-health-care-practitioners?redirectionsource=fulltextview
Martin Seligman’s Positive Psychology study with nurses:
Luo, Y., Li, H., Plummer, V., Cross, W. M., Lam, L., Guo, Y., . . . Zhang, J. (2019). An evaluation of a positive psychological intervention to reduce burnout among nurses. Archives of Psychiatric Nursing, 33(6), 186-191.
https://www.psychiatricnursing.org/article/S0883-9417(18)30463-1/abstract
Kristin Neff, MD UT Austin self-compassion
https://centerformsc.org/pages/kristin-neff-co-founder
University of Michigan Sacred Moments research
https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2834653?utm_source=twitter&utm_medium=social_jamajno&utm_term=17169948338&utm_campaign=article_alert&linkId=826352667
https://www.michiganmedicine.org/well-being-michigan-medicine/sacred-moments-human-connection-health-care-and-well-being
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

A Prescription for Caring with Dr. Josh Hartzell | Episode 102

Healthcare often trains for clinical excellence and efficiency while leaving compassion and humanity out of leadership. Dr. Lillian Liang Emlet talks with Dr. Josh Hartzell about leading by helping teams feel valued, respected, and clearly informed, and why small daily interactions can strengthen culture even when the system feels unchangeable. They discuss gaps in leadership development, common unhealthy patterns like “do more with less,” and practical ways to show care through feedback, delegation, humility, and role modeling.
 
01:10 Meet Dr. Josh Hartzell
02:31 Beyond Clinical Excellence
03:51 Building Leaders Longitudinally
05:28 Prescription for Caring
06:51 Caring as Leadership
09:30 Toxic Workload Cultures
12:57 Breaking Inherited Culture
15:50 Compassion in Practice
18:43 Feedback and Communication
20:57 360 Assessments and Growth
24:00 Investing in People
27:01 Modeling Sustainable Leadership
30:11 Small Acts Change Culture
32:01 Everyone Is a Leader
34:10 Where to Find Josh
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Your First 90 Days: Neill Marshall & Kurt Mosley on Healthcare Leadership | Episode 101

Every healthcare leader faces that crucial first 90 days when they must establish trust, understand culture, and set the tone for their entire tenure. In this episode, executive search experts Neill Marshall and Kurt Mosley from Health Search Partners share insights from interviewing over 10,000 healthcare executives about what works — and what catastrophically fails — during those make-or-break first months.From the CEO who moved into the hospital for 90 days to the symbolic power of picking up parking lot trash, you'll discover the deliberate actions that separate successful healthcare leaders from those who stumble out of the gate. This isn't about strategy or clinical expertise — it's about the human dynamics of trust, culture, and intentional leadership behavior that determines long-term success.
00:00 Behavior Sets Reputation
00:52 Welcome and Introductions
02:08 Why the First 90 Days
04:54 Early Mistakes to Avoid
06:57 Managing Board Pressure
09:39 Trust Through Visible Wins
14:20 Listening Missteps and Recovery
18:19 Handling the Vocal 25%
21:09 Culture Beats Strategy
23:12 Coaching During Transitions
25:38 Symbolic Acts That Stick
29:35 Three First Month Priorities
32:16 What’s Next and How to Connect
34:21 Closing Reflections
 
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Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Lessons from 100 Podcast Episodes | Episode 100

Lilly and Klaus mark the podcast’s 100th episode by reflecting on how Transforming Healthcare Coaching grew from LinkedIn audio into an audio-and-video show for frontline clinicians. They share early fears about being on video, learning new tools, and perfectionism, and emphasize taking small actions, iterating, and staying consistent. Listener feedback and reviews reinforced their mission to help healthcare professionals find purpose, wellbeing, and new ways to lead and live in a challenging system.
 
00:00 Episode 100 Kickoff
01:12 Why We Started
02:53 Fears and First Record
05:29 Action Over Perfection
06:40 Klaus Joins the Mission
08:32 Staying When Overwhelmed
10:46 Listener Messages That Matter
14:00 Reconnecting With Purpose
16:06 Top Lessons From 100
22:31 How We Have Changed
24:11 One Message and Thanks
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

The Dr. Lorna Breen Heroes’ Foundation: A Journey to Change Healthcare | Episode 99

Burnout isn’t just an individual issue—it’s often created by systems that make it harder for clinicians to care for patients and themselves. In this Podcasthon 2026 impact episode, Corey Feist (CEO/Founder, Dr. Lorna Breen Heroes Foundation) explains how the foundation’s work has evolved from federal policy to practical, cross-industry solutions, including removing invasive licensing and credentialing mental health questions and scaling programs that support workforce wellbeing. 
01:35 Foundation Mission Today
04:08 Lorna’s Story Goes Beyond Physicians
06:59 Removing Mental Health Barriers
08:58 Beyond Resilience Band Aids
13:02 Big Wins So Far
21:04 How To Get Federal Funding
24:53 What The Act Already Built
31:28 Leadership Collaborative Workshop
35:20 Final Call To Action
 
Dr. Lorna Breen Heroes' Foundation
Wellbeing First Champion Challenge
 
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Podcasthon Special Episode Sneak Peek | Supporting the Dr. Lorna Breen Foundation

This week’s Transforming Healthcare Coaching Podcast episode will be released a little differently.
Instead of our usual Monday release, our next full episode drops Saturday, March 14 as part of Podcasthon—a global initiative where podcasts dedicate an episode to highlight a nonprofit they believe in.
For the second year in a row, we’re honored to support the Dr. Lorna Breen Foundation, an organization working to reduce burnout among healthcare professionals and safeguard their well-being and job satisfaction.
In this upcoming episode, Lianne Liang Emlet interviews Corey Feist, CEO and co-founder of the foundation, about the work they’re doing to advocate for clinician well-being and systemic change in healthcare.
🎧 Listen to this short sneak peek and join us Saturday for the full episode.
Last Year’s Podcasthon Episode📍 Conversation with Dr. Stephanie Simmons: Youtube, Apple, Spotify
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Silent Leadership in Healthcare: Unveiling Every Day Heroes | Episode 98

Klaus Grim discovered he'd been leading all along – he just didn't have the title or recognition to prove it. In this conversation with coach Gillian Faith, Klaus explores the concept of "silent leadership" in healthcare and how clinicians lead every single day without even realizing it. Whether you're questioning your own leadership potential or want to recognize it in others, this episode will shift how you see yourself and your impact.
00:00 You Are Meant Here 01:21 Meet Klaus And Gillian 02:13 Redefining Leadership 03:44 What Silent Leadership Looks Like 05:49 Titles Versus Impact 07:56 Traits Of Silent Leaders 09:19 Leadership Presence And Confidence 11:23 Helping Others Step Up 14:41 Coaching Reflection And Mentoring 21:11 Psychological Safety On Teams 22:58 Thriving With Awareness 25:43 Key Takeaways And Next Steps
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Career Change in Healthcare: How Vicki Landers Helps Professionals Leap | Episode 97

This episode explores how healthcare clinicians can consider a career pivot without assuming they’ve failed, by getting clear on what’s driving the desire to change and what “success” actually means to them. The conversation covers identity vs. skillset, values alignment, financial and relationship impacts, and why a thoughtful plan (rather than a desperate exit) helps people transition in a way that fits their life stage and goals.
00:00 Permission to Pivot: Clinicians Are Problem-Solvers, Not Stuck 00:47 The Guilt of Wanting Out (and What to Consider Before You Leap) 01:56 When to Get a Coach + The ‘Why’ Behind Your Urge to Change 04:41 Values & Flexibility: The Real Reasons People Leave (and Leaders Miss)06:38 Identity vs Skillset: You’re More Than Your Clinical Title 09:35 So Many Paths: Healthcare, Adjacent Roles, and Tech Opportunities 11:21 Run Toward Something: Fixable Problems vs Toxic Environments 13:13 Sunk Cost, Partner Pushback & Making the Pivot a Team Decision 17:45 Money, Golden Handcuffs & Getting Real About What You Need 24:25 Social Fallout & Grief: Navigating Relationships After You Change 29:04 The LEAP Framework: Learn, Explore, Adopt a Path, Problem-Solve 30:54 How Long Does a Transition Take? Embrace ‘Both/And’ 33:09 LEAP Recap + Next Steps (Share, Reach Out, Subscribe)
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Navigating Change in Healthcare: The Power of Relational Leadership | Episode 96

Healthcare change doesn’t have to fracture teams—disconnection does. In this episode, Lillian and Gillian discuss how healthcare leaders can build change readiness, listen for what resistance is trying to say, and prioritize dialogue so teams stay connected through uncertainty. They share practical ways to include diverse frontline voices, use structured change frameworks, pilot small improvements, and communicate tough decisions with honesty and trust.
00:00 Why Resistance Matters: Create Space & Prioritize Dialogue 01:58 Change Is Constant: Are Your Teams Actually Ready? 04:26 Working With Mixed Reactions: Listening to Resistance & Finding a ‘Third Way’ 07:21 Communication + Frameworks: Kotter, Unfreeze/Refreeze, and Small Wins 10:19 Relationships as the Lever: Trust, Transparency, and Co-Creation 12:30 When You’re the Boss Now: Protecting Trust Through Role Changes & Conflict 14:07 Relational Leadership Principles: Inclusivity, Empowerment, Shared Purpose, EQ 15:38 Leading Under Pressure: Dialogue Over Directives & Aligning Purpose in Tension 19:12 Communicating Tough Calls: Layoffs, Pay Cuts, and Timely Honesty 21:30 Bring More Voices In: Invites, the ‘Empty Chair,’ and Stakeholder Foresight 23:09 Sustaining Relationships Through Change: Culture, Healthy Conflict, and Closing
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Revive Your Passion: Reigniting Purpose in Healthcare Teams | Episode 95

Healthcare leaders often lose sight of their purpose amidst daily challenges. In this episode, discover how to reignite your passion and improve patient care with practical strategies.
 
00:00 Introduction: Losing Purpose in Healthcare
01:07 Regaining Purpose: A Conversation with Vicki Landers
01:24 Recognizing the Loss of Purpose
02:14 Reconnecting with Your 'Why'
03:58 The Impact of Rediscovering Purpose
05:17 Addressing Systemic Challenges
07:21 Personal Agency and Positive Influence
10:03 Team Dynamics and Shared Purpose
13:31 Micro Steps to Regain Purpose
14:37 Journaling and Self-Reflection
16:10 Conclusion: Reflection and Next Steps
 
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.
 

Burnout in Healthcare: Recognizing Symptoms and Implementing Solutions | Episode 94

Why is burnout so prevalent among healthcare professionals, and what can be done about it? Join hosts Lillian Liang Emlet and Klaus Grim as they dive deep into this pressing issue. In this episode, learn how burnout is distinct from compassion fatigue and depression, explore the systemic nature of burnout, and discover practical ways to support colleagues and yourself. This episode is perfect for healthcare leaders, clinicians, and anyone facing or trying to understand burnout in the medical field.
00:00 Introduction to Burnout 00:26 Understanding Burnout in Healthcare 02:42 Personal Experiences with Burnout 05:17 Defining Burnout and Related Terms 11:41 Recognizing Early Warning Signs 14:11 Addressing Myths About Burnout 20:52 Path to Recovery and Support 28:12 Conclusion and Final Thoughts
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Awareness as the Greatest Superpower for Healthcare Leaders with Vicki Landers | Episode 93

What if the key to preventing burnout in your healthcare team was less about what you do and more about the energy you bring? In this episode, host Lillian Liang Emlet sits down with Vicki Landers to discuss the importance of self-awareness for leaders. They explore how multitasking and autopilot behaviors affect team dynamics and the power of recognizing internal and external stress signs. Ideal for healthcare professionals, trainees, and leaders looking to create a more supportive and effective work environment. Join us for insights on how to notice, feel, and intentionally shift your leadership approach.
00:00 Introduction: The Impact of Leadership Energy 00:44 Guest Introduction: Vicki Landers on Leadership Awareness 01:21 Understanding Autopilot in Healthcare Leadership 02:35 The Importance of Emotional Awareness in Leadership 03:23 Practical Tips for Gaining Self-Awareness 06:33 The Role of Attitude in Leadership 08:31 Techniques for Self-Reflection and Awareness 20:51 Reading the Room: Understanding Team Dynamics 27:14 Case Study: Transformative Leadership Awareness 32:51 Conclusion: Moving from Awareness to Action
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.

Integrating Coaching in Medicine with Dr. Annie Wildermuth | Episode 92

Are you a clinician or healthcare leader feeling overwhelmed by the need to have all the answers? In this episode of the Transforming Healthcare Coaching Podcast, host Lillian Liang Emlet welcomes Dr. Annie Wildermuth, Vice President of Medical Education at AACOM, to discuss the transformative power of coaching in medicine. Discover how coaching differs from traditional mentoring, why it's crucial for leadership development, and how it can create a more supportive and innovative workplace culture.
00:00 Introduction to Coaching in Medicine 00:52 Meet Dr. Annie Wildermuth 02:02 The Role of Coaching in Medical Education 03:28 Coaching vs. Mentoring: Key Differences 07:50 The Importance of Self-Reflection 08:57 Finding the Right Mentor and Coach 13:14 Building a Coaching Culture in Organizations 18:35 Common Pitfalls in Coaching 23:33 Coaching vs. Therapy: Understanding the Difference 25:22 Final Thoughts and Contact Information
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For personalized support in your life and work as a healthcare professional and leader, book a free call.
Disclaimer: Although we are trained medical professionals, we are not acting in a clinical capacity on this podcast. We do not use our medical licenses or provide medical, mental health, or therapeutic services in this setting. The content shared in this episode is based on our personal experiences, opinions, and coaching backgrounds, and is intended for informational and entertainment purposes only. It should not be taken as medical advice, therapy, or professional counseling, nor used as a substitute for individualized medical or mental health care. Always seek the guidance of qualified healthcare professionals regarding any medical or mental health concerns. The views and opinions expressed are solely those of the hosts and guests and do not represent the positions of our employers or affiliated organizations.